WestBridge

Our Mission

WestBridge is a family founded private non-profit organization. Our mission is to compassionately provide mental health and substance use treatment to individuals and their families. We incorporate evidence-based practices to promote resiliency and lifelong recovery.

Family Founded, Licensed and Accredited

WestBridge was established by a father and mother in 2001, and is a private non-profit organization supporting the long-term recovery of adults and their families experiencing mental illness (often thought and mood disorders), with or without co-occurring substance use. Our residential program is licensed in New Hampshire for both mental health and substance use disorder treatment. It has been accredited through the Commission on Accreditation of Rehabilitation Facilities (CARF International) since 2010.

Evidence-Based Mental Health and Substance Use Residential Treatment

Adults treated at our residential program are those experiencing serious mental illness, with or without substance use. Most of our participants have previously experienced multiple hospitalizations and treatment episodes, employment disruption, family distress, and/or legal involvement and have been unable to sustain recovery prior to WestBridge. WestBridge promotes long-term recovery through evidence-based practices with proven track records. They include Medication Management, Medication Assisted Treatment, Stages of Change, Individual and Group Sessions, Motivational Interviewing, Mindfulness, Biofeedback Therapy, Elements of Cognitive Behavioral Therapy, Wellness, Mutual Support, and others. For those who do not have a co-occurring disorder, we focus on substance use disorder prevention, given the high prevalence of adults with mental illness who use substances and are at risk for addiction. With the application of multiple simultaneous evidence based practices, along with the right team, people can, and do, recover.

Published Study and Outcomes

Our independently verified treatment outcomes are published in a peer reviewed professional journal. The study concluded that men with co-occurring disorders who engaged in services for at least one year benefitted substantially and were in recovery across various domains, including level of functioning, family relationship status, housing stability, educational and employment activities, and mental health and substance use disorder management. These factors are integrated into the WestBridge model of care. Meaningful validation of our treatment comes also directly from testimonials of the men who have succeeded in maintaining a healthy lifestyle and from families who have entered their own healing and recovery. WestBridge also publishes ongoing results.

Family Education and Support

Unique to our organization, both family and community are included throughout treatment. Family participation, education, and support are critical to the process and all are consistently shown to aid in the individual’s and family’s successful recovery. We embrace families, helping them to learn, communicate and become trusting partners in recovery. We meet people where they are in their recovery, regardless of the stage of change they are in. This includes those who may not yet recognize the severity of their illnesses. Our Admissions Team specializes in supporting families and individuals in taking the first steps towards recovery.

Community Integration Model in an Urban Environment

Our residential treatment program is a safe, home-like environment offering a unique healing atmosphere for evaluation, treatment, and support. Our vibrant, urban location offers multiple post-secondary schools, employment and volunteer opportunities participants can connect with once stabilized. We are in Manchester, New Hampshire, 15 minutes from the Manchester Regional Airport, and 1 hour from Boston, MA.

Our Skilled Team Believes in Recovery

Our clinical staff includes psychiatry providers, nurses, counselors, care managers, a vocational specialist, mentors and an alumni coordinator. All are dedicated to helping the participants live full lives. Ultimately, our goal is to help adults and their families learn to manage both their symptoms of mental illness and substance use so that they are able to pursue, and succeed in achieving, their life goals. For participants and their families, we provide more than treatment…WestBridge provides hope.

Insurance and Financing

Treatment costs depend on the level of care required and the number of days needed to complete treatment. While insurance may help offset treatment costs, services not contracted or covered by your insurance company will be billed on a private pay basis. Most families use a combination of private pay and insurance benefits to cover the costs of residential program fees and services.

WestBridge is in-network* with the following insurances:

• Aetna

• Anthem

• Carelon

• Cigna

• ComPsych

• Harvard Pilgrim Health Care

• Humana

• Magellan

• Optum (Commercial products)

• Optum (Through VA Community Care Network agreement for CCN Region 1)

• Point32Health

• Tufts Health Plan

• UnitedHealthcare

*Please note that additional insurance carriers not listed above may be accessed through our existing contracts based on partnership arrangements. Please request verification of benefits with our Billing Team to determine whether you have any in-network or out-of-network insurance benefits. Otherwise, residential treatment is private pay only.

Medicare and Medicaid do not cover any of our services.

*The information regarding in-network status with the above-mentioned insurance providers is for general description purposes only and does not guarantee coverage or payment for any services. Contact your Insurance Company or review your policy manual regarding coverage terms, exclusions, deductibles, co-payments, products, services, and programs that may be available to you. Your eligibility for particular services is subject to the final determination of qualifications and acceptance by the Insurance Company and your policy.

Contact Admissions

If you are seeking treatment for mental illness, with or without co-occurring substance use for yourself, or someone you love, or someone you are working on behalf of, we encourage you to contact us at 1-800-889-7871, inquiry@westbridge.org, or explore our site.

Our Residential Treatment Program is CARF accredited (since 2010). WestBridge is a NAADAC approved education provider.